CUSTOMER CARE
FREQUENTLY ASKED QUESTIONS
Find answers about ManniMai, our brands, orders, delivery and returns.
GENERAL & OUR BRANDS
What is ManniMai?+
ManniMai is a British multi-brand retail company developing and bringing together brands across sportswear, beauty, hair and lifestyle. Our first brands are ENHZ Sportswear and HaliMary Beauty & Hair.
Is ManniMai the same company as ENHZ?+
ManniMai is the parent retail and brand platform. ENHZ operates as a brand within the ManniMai family.
What is HaliMary?+
HaliMary is ManniMai’s beauty and hair brand, with collections being developed across haircare, curl care, luxury hair extensions and beauty.
DELIVERY & ORDERS
Can I buy ENHZ and HaliMary products in one order?+
Where both brands are available through ManniMai, you can shop across the family. Items may sometimes be dispatched separately, depending on fulfilment arrangements.
Do you ship internationally?+
International delivery availability is displayed at checkout according to the delivery destination and products ordered.
Where can I find delivery costs and times?+
Options, charges and estimated delivery times will appear at checkout. See our Delivery & Shipping page.
How do I track my order?+
Once your order has been dispatched, tracking information will be sent to the email address or mobile number supplied when ordering.
RETURNS & CUSTOMER CARE
Can I return an item?+
Eligible items can be returned according to the Returns & Refund Policy. Hygiene restrictions may apply to some beauty, cosmetics, hair products, extensions and accessories once opened or used.
How can I contact ManniMai?+
Use our Contact Us page to send your enquiry.
Where can I follow ManniMai?+
Follow our official social channels for launches, product news, behind-the-scenes content and the ManniMai story.